Bridge the Gap – Google boss snubs US Senate – offers to send lawyer instead – declined!

The BBC are reporting that Google’s Chief Executive, Sundar Pichai, will NOT be appearing in front of the US Senate Intelligence Committee, offering to send one of his top lawyers instead. The offer was promptly shut down by the committee who will be leaving an “Empty Chair”

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Crisis Communications – lessons to be learned from Grenfell Tower

Some basic lessons in Crisis Communications were not followed here. We have three simple rules for Crisis Communications: Act promptly. Interestingly, Kensington and Chelsea Council did act promptly, of sorts, in that a helpline number was there on Breakfast TV a few hours after the building caught

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Building positive stories in changing times

We’re exhibiting again this year at the National Housing Federation Communications and Marketing Conference. I love the strap line for this conference. It says exactly what we’ve been doing over the last seventeen years, through some of the most challenging times. Although the issues facing social housing are often complex

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