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Approach customer meetings with confidence

This one day course will allow your sales people to become even more effective at identifying customer types, customer needs and how to use these to generate truly effective customer relationships.

During the course you will learn

• How to plan a sales call or meeting
• How to identify a customer?s motivations
• How to construct a sales call or meeting using a world famous sales model
• How to handle objections
• How to close assertively and effectively
• How to manage customer relations for ongoing success.

The course is highly interactive with plenty of time for role plays and questions about the theories and models involved. Your sales people will leave the course with a definitive action plan and ongoing support from our expert trainers.