(CC) licensed:explode

Identify difficult situations and people

Most of us, at some stage, have to handle difficult people and difficult situations, and there are many reasons why some people and certain situations appear difficult.

Packed with tools and techniques, this two day workshop helps you identify your difficult people & situations and why they are difficult to you.

By the end of the workshop, you will have a toolkit of new approaches which work for YOU, helping you to handle conflict with confidence and more effectively.

Workshop Overview

• Uncover your personal values
• Identify difficult situations & people
• Working with conflict
• Body Language
• Giving Feedback
• Approaches for working with difficult people
• Difficult situations – case studies & applications

About your trainer

Helen Isacke is a qualified and highly experienced Performance Coach, NLP Master Practitioner and trainer. Helen is also qualified to administer psychometric profiling tools TDI, MTRi and FIRO Elements B, S & F. Helen specialises in helping professionals to develop effective and empowering ways to communicate through increased self-awareness.