(CC) licensed:victoriapeckham

Negotiating is finding the best outcome for everyone

Develop a win-win strategy that allows you and your customers to get what you want

Negotiating effectively is easy, once you know how! This course will help you ensure that both you and your customers, direct reports, managers and others get what you want and produce truly effective win-win results.

Using a mix of theory, assessment tools and group sessions, you will learn.

• What your own negotiation style is and how that impacts on negotiations
• How to identify other negotiators styles and adapt your style accordingly
• How to prepare thoroughly for any negotiation
• How to identify what you really want and what you'd really ,like to get out of negotiations
• How to deal with tough and tricky negotiators
• How to say no if you're not getting what you want
• How to keep "re-negotiating"

The course is structured around a highly engaging mix of theory, self assessment tools, group sessions and shared learning.