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Emma Kilvert, Media Relations Manager

Thank you for the excellent media training. The feedback was all extremely positive and we are currently considering similar future training for other staff…I will definitely recommend choosing Media Friendly again.

— Emma Kilvert, Media Relations Manager, University of Wolverhampton

Crisis Media Management – Courses & PR Support

Media crisis management courses media training

With the media gathering, your crisis could now become a media circus! (CC) image

Fail to prepare, prepare to fail.

Even the best organisations can be hit by tragedy and disaster, but you will be judged more on how you handle the crisis than on the crisis itself.

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I’d like my life back.

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Tony Hayward, former CEO of BP

 

How you respond to the media in a crisis is critical to your reputation; will your organisation come up as competent, sympathetic and capable or hopeless, uncaring and ill prepared.

Some crises arrive suddenly and unexpectedly, others can be long, draw out and fuelled by opinion and speculation. In either situation it is critical for you to be prepared to manage the crisis and take control of the story.

Just like the emergency services preparation and practice can help prevent significant further loss.

UK Crisis media management courses and services

Protect your image and reputation with crisis media training (CC) image

Our aim is to ensure that you have the skills needed to deal with any serious issue that could hit your organisation. We work with you to identify the nature of possible crises and give you a crisis framework, with universal techniques , which can be used in any crisis as well as the tools you will need to conduct successful media relations at stressful times.

We will create tailored crisis scenarios and then video authentic and realistic interviews where participants will get valuable experience of handling questioning in a hostile environment, where they can learn from mistakes without hurting the organisation.

This is ideal training for anyone who may have to face the media at short notice, Chief Executives, Headteachers, Emergency Services, Chairs, Directors, Senior Managers, Heads of Services, On call managers or Communications officers.

Video: Crisis Media Interviews

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 Media training Crisis Media Interview Technique Public Relations Presentation Skills Video Production

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