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Bridge the Gap – Google boss snubs US Senate – offers to send lawyer instead – declined!

The BBC are reporting that Google’s Chief Executive, Sundar Pichai, will NOT be appearing in front of the US Senate Intelligence Committee, offering to send one of his top lawyers instead. The offer was promptly shut down by the committee who will be leaving an “Empty Chair”

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Academies can be caught off guard by sensationalist media coverage

It is not always the more obvious “scandals” which cause Academies and other types of school a media headache. Expect the unexpected, would seem to be the lesson to be learned from the recent media coverage of a girl who shaved her head for charity being placed

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Crisis Communications – lessons to be learned from Grenfell Tower

Some basic lessons in Crisis Communications were not followed here. We have three simple rules for Crisis Communications: Act promptly. Interestingly, Kensington and Chelsea Council did act promptly, of sorts, in that a helpline number was there on Breakfast TV a few hours after the building caught

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A Hung Parliament – the price for avoiding the TV cameras ?

In 2010 Nick Clegg came from nowhere to become Deputy Prime Minister mainly due to his impressive performances in three TV debates against David Cameron and Gordon Brown. Compare that to Theresa May avoiding the cameras in any TV debate where she would be pitted against leaders

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How the five Ws and the H could have saved Diane Abbott

One of the keys to successful Media Interviews is basic training in preparing for difficult questions. Journalists who have received even basic training know that the key to writing good copy is to include the 5 Ws and H – the Who, What, Where, When, Why and

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Select Committee Appearance – Ordeal or Opportunity?

Facing a Select Committee is no picnic as several high profile performances have recently demonstrated. Even the most experienced executives can be left floundering or appear evasive when asked about company tax arrangements or their own salary. Any big news story can trigger a select committee session.

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Crisis averted

“It all happened so fast and the crew were amazing.” The near catastrophe that was averted yesterday by British Airways is something that all airlines prepare for constantly. Passenger safety is paramount. Knowing your top priority is essential to the success of any business. Knowing how to spot

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Communicating Public Health messages

Public health is a high profile operation that touches everybody’s lives, so using the media to change behaviour and promote healthier life styles is an opportunity not to be missed. But how do you promote stories that are so often buried in government statistics or appear to be

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Key Principles Of Dealing With A Media Crisis

When a crisis hits, protecting your reputation is vital. Coming across as a caring, competent and well prepared organisation goes a long way to mitigating the damage of a crisis. Updating and refreshing the media skills of your key spokespeople should be done routinely. If you’re reading this

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“Hello, my name is….”

Dr Kate Granger

Effective communication isn’t rocket science. We all know you never get a second chance to make a first impression. It’s not just about your next job interview, blind date or even TV interview, it’s about making human connections and building trust from the outset. Dr Kate Granger’s

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