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Academies can be caught off guard by sensationalist media coverage

It is not always the more obvious “scandals” which cause Academies and other types of school a media headache. Expect the unexpected, would seem to be the lesson to be learned from the recent media coverage of a girl who shaved her head for charity being placed

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Crisis Communications – lessons to be learned from Grenfell Tower

Some basic lessons in Crisis Communications were not followed here. We have three simple rules for Crisis Communications: Act promptly. Interestingly, Kensington and Chelsea Council did act promptly, of sorts, in that a helpline number was there on Breakfast TV a few hours after the building caught

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